Frequently Asked Questions (FAQ) - Lotto Carpet Gallery Singapore
- Where can I buy high-quality carpets in Singapore?
You can find premium-quality carpets at Lotto Carpets Gallery Singapore. We offer a curated selection of antique rugs and modern rugs to suit every style and space. Make an appointment to visit our showroom or explore our collection online to find the perfect piece for your home or office.
- What types of carpets do you offer?
We provide a wide range of hand-made carpets, including:
- Antique rugs – Handwoven masterpieces from the 19th century or earlier with rich history and intricate patterns.
- Modern rugs – Contemporary and classical designs for sleek and also rich interiors.
- Custom rugs – Stylish and functional options to enhance your space.
- What is the price range for carpets in Singapore?
The price of carpets in Singapore varies based on material, craftsmanship, and design. At Lotto Carpets Gallery, our carpets range from affordable options for budget-conscious buyers to luxury handcrafted pieces for collectors and high-end interiors. Contact us for specific pricing or visit our showroom for exclusive offers.
- How do I choose the right carpet for my space?
When selecting a carpet, consider the following factors:
- Room size and layout – Choose a carpet that complements your space.
- Style and design – Opt for an antique or modern rug that enhances your interior.
- Material and durability – Select wool, silk, or synthetic fibers based on usage and budget.
- Maintenance needs – Consider ease of cleaning and long-term care.
Our experts can assist you in finding the ideal carpet for your home or office.
- Do you offer carpet cleaning and maintenance services?
Yes! We provide professional carpet cleaning, washing, restoration, and maintenance services to keep your carpets looking pristine. Our team specializes in handling both delicate antique rugs and modern carpets, ensuring they remain in excellent condition.
- Can I customize a carpet to fit my space and design preference?
Absolutely! At Lotto Carpets Gallery Singapore, we offer custom-made rugs designed to match your exact specifications, including size, color, material, and pattern. Contact us to discuss your unique carpet needs.
- Do you offer delivery services in Singapore?
Yes, we provide delivery and installation services across Singapore. Our team ensures that your carpet is delivered safely and positioned perfectly in your space.
- How do I maintain and clean my carpet?
To keep your carpet in top condition:
- Vacuum gently regularly to remove dust and dirt.
- Rotate your carpet periodically to ensure even wear.
- Spot-clean spills immediately using mild detergent and water.
- Use professional cleaning services for deep cleaning and restoration.
For specific care instructions based on your carpet type, feel free to reach out to us. Every carpet is made different and requires individual specific care.
- Why choose Lotto Carpets Gallery Singapore?
- Exclusive collection of antique and modern rugs.
- High-quality craftsmanship with premium materials.
- Custom rug design options to suit your personal style.
- Expert advice and consultation for selecting the perfect carpet.
- Reliable cleaning and maintenance services for long-term care.
- Are your carpets handmade or machine-made?
We offer exclusively handmade carpets. Our antique and premium rugs are traditionally handwoven by skilled artisans, as well as our our modern designs that use high-quality weaving techniques for durability and longevity.
- What materials are your carpets made of?
Our carpets are made from a variety of high-quality materials, including:
- Wool – Soft, durable, and naturally stain-resistant.
- Silk – Luxurious and delicate with a beautiful sheen.
- Cotton – Lightweight and easy to maintain.
- Synthetic fibers – Affordable and resistant to wear and tear.
- Do your carpets come with a warranty?
Yes, we offer a warranty on selected carpets. The coverage varies based on the type and material of the rug. Contact us for specific warranty details.
- Can I return or exchange a carpet if I am not satisfied?
We aim for complete customer satisfaction. If you are not happy with your purchase, we offer returns and exchanges within a specified period, subject to terms and conditions. Please check with our team for more details.
- Do you provide carpets for commercial spaces?
Yes! We cater to both residential and commercial clients. Whether it’s a hotel, office, retail store, or event space, we can provide hand-made carpets that suit your business needs.
- How can I contact Lotto Carpet Gallery Singapore?
You can reach us through:
- Phone – Call our customer service team at +65 97504542.
- Email – Drop us an email for inquiries at enquiry@lottocarpets.com.
- Showroom visit – Please make an appointment. We are located at block 23, Depot Lane, #01-01/02 Singapore 109753.